CMIT is deeply rooted in the Chinese market, focusing on the security of local user system environments, and stimulating the IT potential of local users to provide you with excellent services. The localization service strategy ensures that operating system products and technical services closely follow market demands. With integrity and innovation at its core, CMIT offers standardized, professional, and customized services to meet the diverse service needs of different industry users and various business scenarios.
CMIT's services mainly include standard services, premier services, and online services.
- Standard Service：For users who purchase CMGE Windows 10 license separately, you can obtain technical support through the support email, hotline, and website. For details, please refer to the "Technical Support Instructions" in the product quick guide.
- Premier Service：For customers with higher requirements for service levels and content, CMIT provides a range of premier services to choose from. The content of the premier services mainly includes dedicated Technical Account Manager, 24*7 service, service level agreements based on the urgency of incidents, on-site service, deployment service, and other customized services based on your service requirements.
- Online Service Online services are internet-based services provided for CMIT products. The current online services include online help, online patch updates, and online activation.